Concierge Booking Operations · Documentation

How to Use This Demo

Driving Concierge Booking Operations in the host, the Cloud/OSS inspector, and the operator console — with honest labels.

Concierge Booking Operations
  1. 1

    Signing in + the desk

    The ecosystem is gated — sign in as owner (admin / admin@123) to confirm/cancel and use CONFIGURE, or as the read-only viewer to search and run the upsell without the canonical actions. Open the app from the launcher's Customer Experience zone.

  2. 2

    Build a booking

    In New booking, search a destination for cross-property availability (lowest rate + rooms left), press Build, and set room type, rate plan, dates, rooms, and guests — the quote updates live. "Suggest best options" runs the metered AI-assist for upgrade / breakfast / early-check-in ideas. As owner, "Confirm booking (simulated)" creates it and generates a confirmation email into #35. The Task queue and Manage bookings (cancel) actions are owner-only; the Cloud/OSS cost of the upsell appears only in the "Behind the scenes" inspector.

How to Use This Demo · Concierge Booking Operations · Abhishek Saxena