Architecture
ACSI · Hospitality · 2020–Present · Public
PublicRepresentative · synthetic data
The deterministic spine
Language detect → policy engine → topic lexicon run deterministically and for free, establishing the cheap, explainable backbone before any model is called.
Classify, reason, route
Classification runs on cloud Claude Haiku or a recorded local OSS pair (Qwen3Guard + Qwen3-8B). A reviewer-bound reason is generated only for held or rejected items. The four-band router applies confidence thresholds, downgrading low-confidence auto-decisions.